Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use personal data for the following purposes:

• Processing applications, admissions, and enrollments
• Providing educational services and student support
• Communicating academic, administrative, and operational information
• Processing payments and managing financial transactions
• Improving our website, programs, and services
• Conducting analytics and usage trend analysis
• Complying with legal and regulatory obligations
• Protecting the rights, safety, and integrity of Avenues
• Sending marketing or informational communications (where consent is provided)

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent provided by the data subject or parent/legal guardian
• Performance of a contract or enrollment agreement
• Compliance with legal obligations
• Legitimate interests related to education, administration, and institutional operations

4. Information Sharing and Disclosure

We do not sell, rent, or trade personal data. We may share information only in the following circumstances:

• Partner Universities and Academic Institutions: To facilitate admissions, academic delivery, and degree-related services
• Service Providers: Trusted third parties who support our operations (e.g., IT systems, payment processors, analytics providers), under confidentiality obligations
• Legal and Regulatory Authorities: When required by law or to protect legal rights and safety
• Business Transfers: In the event of a merger, acquisition, or asset transfer, personal data may be transferred to the successor entity

5. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect personal data against unauthorized access, misuse, alteration, or loss. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including academic, administrative, legal, and regulatory requirements. Afterward, data will be securely deleted or anonymized.

7. Your Rights

Subject to applicable laws, you have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of personal data
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications
• Request data portability, where applicable

Requests may be submitted to: contact@avenues.co.id

8. Children and Student Data

Avenues provides educational services to students, including individuals under the age of 18.

Personal data relating to minors is collected with the consent of a parent or legal guardian and used solely for educational, administrative, and support purposes.

Parents or legal guardians may contact us to access, update, or request deletion of their child's personal data.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. You may manage cookie preferences through your browser settings.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. We apply appropriate contractual, technical, and organizational safeguards to ensure that international transfers comply with applicable data protection laws and provide an adequate level of protection.

11. Compliance with Indonesian Data Protection Law

Avenues complies with Law No. 27 of 2022 on Personal Data Protection (Undang-Undang Perlindungan Data Pribadi / UU PDP) and other applicable regulations. We process personal data lawfully, fairly, transparently, and solely for legitimate purposes.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be posted on this page with an updated "Last updated" date.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

1. Data yang Kami Kumpulkan

2. Penggunaan Data Pribadi

Data pribadi digunakan untuk:

• Memproses aplikasi, penerimaan, dan pendaftaran
• Menyediakan layanan pendidikan dan dukungan mahasiswa
• Menyampaikan informasi akademik dan administratif
• Memproses pembayaran dan transaksi keuangan
• Meningkatkan kualitas situs web dan layanan
• Melakukan analisis penggunaan
• Memenuhi kewajiban hukum dan peraturan
• Melindungi hak dan keamanan Avenues
• Mengirimkan informasi atau materi pemasaran (dengan persetujuan)

3. Dasar Hukum Pemrosesan

Pemrosesan data pribadi dilakukan berdasarkan:

• Persetujuan subjek data atau orang tua/wali
• Pelaksanaan perjanjian atau pendaftaran
• Kewajiban hukum
• Kepentingan sah terkait kegiatan pendidikan dan operasional

4. Pembagian dan Pengungkapan Data

Kami tidak menjual atau menyewakan data pribadi. Data hanya dibagikan dalam kondisi berikut:

• Universitas Mitra: Untuk keperluan akademik dan administrasi
• Penyedia Layanan: Pihak ketiga tepercaya yang mendukung operasional kami
• Kewajiban Hukum: Jika diwajibkan oleh hukum atau otoritas berwenang
• Pengalihan Bisnis: Dalam hal penggabungan atau akuisisi institusi

5. Keamanan Data

Kami menerapkan langkah teknis, administratif, dan organisasi yang wajar untuk melindungi data pribadi. Namun, keamanan mutlak tidak dapat dijamin.

6. Retensi Data

Data pribadi disimpan selama diperlukan untuk tujuan akademik, administratif, dan hukum, kemudian akan dihapus atau dianonimkan secara aman.

7. Hak Subjek Data

Sesuai ketentuan hukum, Anda berhak untuk:

• Mengakses dan memperoleh salinan data pribadi
• Memperbaiki data yang tidak akurat
• Meminta penghapusan data
• Menolak atau membatasi pemrosesan tertentu
• Menarik persetujuan pemasaran
• Meminta portabilitas data

Permintaan dapat dikirim ke: contact@avenues.co.id

8. Data Anak dan Siswa

Avenues menyediakan layanan pendidikan bagi siswa, termasuk yang berusia di bawah 18 tahun.

Data pribadi siswa dikumpulkan dengan persetujuan orang tua atau wali sah dan digunakan hanya untuk keperluan pendidikan dan administrasi.

Orang tua atau wali dapat menghubungi kami untuk mengakses, memperbarui, atau menghapus data anak.

9. Cookie dan Teknologi Pelacakan

Kami menggunakan cookie untuk meningkatkan pengalaman pengguna dan menganalisis kinerja situs web. Pengaturan cookie dapat diatur melalui browser Anda.

10. Transfer Data Internasional

Data pribadi dapat diproses di luar negara domisili Anda. Kami memastikan perlindungan yang memadai melalui langkah kontraktual, teknis, dan organisasi sesuai peraturan yang berlaku.

11. Kepatuhan terhadap UU PDP

Avenues mematuhi Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi (UU PDP). Pemrosesan data dilakukan secara sah, adil, transparan, dan bertujuan jelas.

12. Tautan Pihak Ketiga

Kami tidak bertanggung jawab atas kebijakan privasi situs pihak ketiga yang tertaut dari situs kami.

13. Perubahan Kebijakan Privasi

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14. Kontak

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